Eugene Auto Repair

Great customer service, fair prices, and good quality work on my car. Thank you to Roma for giving rides and Brian for helping take care of my car!

Very friendly staff. Brought me back and showed me the problems they found with the car instead of just telling me and banking on me taking their word which was very appreciated.

Excellent thorough service, friendly staff, stand behind their work, been going to Action Auto for several years. Even though I have moved from Eugene to Medford, I gladly drive to Eugene for any work I need done on my vehicle. Can not rate them high enough!

The staff at Action Automotive are friendly, patient, and very honest about pricing throughout the entire repair process. They solved a problem with my vehicle in a timely manner and did quality work.

Great experience and very friendly staff! I will definitely come back if I need any work done on my car. Thank you!

I can't say enough good things about Craig and his team at Action Automotive. After a rocky start - a miscommunication - regarding issues and estimates with my older Honda Civic, Craig made sure that I was taken care of and, most importantly, heard. I was very impressed with the way Craig was willing to work with me over hearing my car concerns, and subsequently, the great customer service that he provided me is why I am writing this stellar review. As a woman, sometimes dealing with automobiles and garages can be daunting, and it feels good to know that a business "has your back," so to speak. As a new customer, I will definitely be back, not just because they are trained Honda experts, but because they showed me a level of customer service that was unprecedented. And, for that I am grateful. I'm glad to know that there is a garage that will help keep my "old girl" running for as long as she can.

Traveling through on tour with my band and needed a diagnostic and repair on our van. These guys went above and beyond for us and made sure they got us in and out and back on the road safely so we didn't have to miss any shows. Very grateful to find a no nonsense mechanic in an unknown place. If you live in Eugene or just passing through, this is the shop to use. Thanks!

I can't say enough good things about Craig and his team at Action Automotive. After a rocky start - a miscommunication - regarding issues and estimates with my older Honda Civic, Craig made sure that I was taken care of and, most importantly, heard. I was very impressed with the way Craig was willing to work with me over hearing my car concerns, and subsequently, the great customer service that he provided me is why I am writing this stellar review. As a woman, sometimes dealing with automobiles and garages can be daunting, and it feels good to know that a business "has your back," so to speak. As a new customer, I will definitely be back, not just because they are trained Honda experts, but because they showed me a level of customer service that was unprecedented. And, for that I am grateful. I'm glad to know that there is a garage that will help keep my "old girl" running for as long as she can.

Accurate quotes and very friendly! They have done work on my Audi and my brother's Audi and they were very up front about everything and I completely trust and will continue to do business with them.

I went in for a consult and they referred me to another business that offered a better deal. I'd trust them to give me good service