Eugene Auto Repair

Paid my labor bill through a third party and was warned that it could run a little more if the shop had any trouble installing my parts for whatever reasons that could come up. I totally expected an extra something, somewhere, like always at a repair shop. Much to my surprise, nothing extra! And done within the time promised and they did an exceptional job. The mechanic must have been a perfectionist. Can't stand to watch them work but we appreciate the final product. Hahaha. Thanks Action! I think I have found a new place to get my rigs fixed. And I have a fleet of them. Lol. Thanks again guys, yours truly, Bill and Jan Show!!

friendly service, presumably priced and quick turn around

None of my dash lights work now, see ya Monday morning

Excellent customer service! Communication was very clear and thorough. Overall, a great experience especially when dealing with problems with your vehicle.

Took care of the problem within 2 days of calling. Very happy with the service we received. (And with the disabled veteran discount). Will return without hesitation. Thank You!

As a female, it’s important to me to feel respected when I take my vehicle in for service. I’ve been to shops that talk down to women. Action Automotive staff were kind, professional, and respectful. There was one issue that I had to take my vehicle back in for that wasn’t fixed as it should have been, but they got right on it and took care of the issue and I’m a happy camper. They eve arranged to have an Uber take me home after dropping my vehicle off. I gave them a laundry list of things to fix and they tackled every one, quickly! It easily could have taken weeks to fix all the things. I’m grateful for how quickly everything was fixed, even though one thing had to be redone. I highly recommend Action Automotive!

We’ve been really happy with the care and service at Action Automotive! Everything works as it’s supposed to when they are done, and the folks are really nice.

Friendly, fast and reasonable priced. I've had my car there twice, they fix a home garage headlight mess (thank you previous owner) and recharged my AC. I'm going back for 60,000 scheduled work. I really trust these guys.

Complimentary Uber if your rig will be in the shop awhile, which was great during work hours so I could stay productive since they have no Wi-Fi; comfy chairs though. 😉 Their inspection report app (tekmetric) is really cool too. I love the details it provides and it's super easy to reject / approve the individual services (some with pictures) you want and signing on screen is a breeze. I was pleasantly surprised at how little maintenance my 2017 Corolla actually needed at 90k miles, and this also made it immediately clear that they weren't trying to ding me for every little thing they could. Great integrity and honesty. Prices are quite reasonable too. Only a little over $200 for a transmission flush and fluid change. 👍🏽👍🏽